Shipping Information
FREE BASIC SHIPPING ON CLOTHING & SOUVENIR ORDERS OVER $75
• Basic ($7.99): 3-7 Business Days (Order by 10am EST, M-F)
• FedEx Ground ($19.99): 1-3 Business Days (Order by 10am EST, M-F)
• FedEx 2-Day ($29.99): 2 Business Days (Order by 10am EST, M-F)
• FedEx Overnight ($39.99): Next Business Day (Order by 10am EST, M-F)
***DuBois cannot ship to P.O. Boxes, Alaska, Hawaii, or anywhere outside the U.S. Entering a P.O. Box or overseas address will cause a delay in shipping and may cause your order to be canceled if we cannot obtain an alternate address.
If you have any questions regarding shipping, please contact us at (513) 523-7111.
PICK-UP IN STORE
Orders marked "Pick-Up In Store" are typically ready the next business day. You’ll receive an email as soon as your order is ready for pickup.
Return Policy
DuBois happily accepts returns within 30 days of purchase. Items must be in new & saleable condition (unworn, unwashed, odorless, undamaged, tags still attached). Original receipt required.
*Dated, championship, bowl, CFP, and special event merchandise (including sale-priced, clearance, and otherwise discounted items) are not exchangeable or refundable.
*Graduation Regalia (cap, gown, tassels, etc.) are not exchangeable or refundable.
*Shipping charges are non-refundable.
Holiday Shipping Recommendations
HOLIDAY SHIPPING RECOMMENDATIONS
DuBois Recommends having orders placed no later than 1:00 PM on the following dates to ensure delivery before December 25th, 2025.
• BASIC SHIPPING: December 16
• FedEx Ground: December 17
• FedEx 2-Day: December 20
• FedEx Overnight: December 22
PLEASE NOTE: These dates do not guarantee delivery before Christmas - They are recommendations based off deadlines published by USPS and FedEx.
(Local deliveries selecting Basic Shipping will likely still be delivered in as little as 1-3 days, even around holidays, but shipping delays can occur and are not in our control.)